Trade shows & exhibitions
Exhibitor properties get handled eight times. Document every one.
From the advance warehouse to the marshalling yard to the show floor and back out, DDS gives your crews a one-minute way to document damage the moment they find it — and gives you the record when the exhibitor's claim lands three weeks later.
Damage surfaces at move-in, blame lands on you
A crate that left the advance warehouse clean arrives at the booth gouged. Without a timestamped record from the dock, the general service contractor eats the claim by default.
Move-out chaos swallows the paper trail
Target dates compress, empties come out of storage at 2 AM, and the damage report a foreman meant to write never happens. The exhibitor's photos from home are the only record that exists.
Every show is a new crew
Temp labor and local unions rotate constantly. A documentation process that depends on training, logins, or paper forms dies by the second show of the season.
How DDS fits your process
Built around target dates, not desk time
Set up each show as a job — CES, NAB, whatever is on the calendar — and print its QR poster for the service desk and the dock office. Any crew member with the app scans it once and their phone is enrolled for that show. No accounts, no roster management, no per-seat friction when the local sends twenty new hands for move-in.
When a forklift clips a header panel or a crate comes off the truck with a forklift puncture, the worker photographs it, tags booth and carrier — PRO number straight off the bill — and taps Submit. On a dead show floor the report queues and uploads from the marshalling yard or the hotel; either way it is stamped with the moment of discovery, during move-in, not after the argument has started.
Back at the office, every report from every hall is in one queue: filter to the show, sort by booth, assign your exhibitor services team, and attach the claim number when it is filed. When the exhibitor or their carrier disputes, one click produces the packet — photos with fingerprints, coordinates on the show floor, and a chain of custody that starts before the freight ever reached the booth.
Stop arguing about when the damage happened.
A 30-minute walkthrough with your team, on your workflow, with your scenarios.