Moving & van lines
The scratch was there at origin. Now you can prove it.
DDS gives crews a fast way to document pre-existing damage at load-out and new damage at delivery — with timestamps and locations that make the sequence of events a matter of record.
Claims that come down to memory
The customer is sure the dresser was perfect; the crew remembers the scratch. A paper inventory with a checkmark in the 'scratched' column convinces nobody.
Paper inventories that don't travel
The origin paperwork rides in the cab, gets coffee on it, and is three states away when the destination agent needs it.
Third-party handoffs blur responsibility
Between origin agent, line-haul, storage-in-transit, and destination agent, damage found at delivery has four possible owners and no evidence for any of them.
How DDS fits your process
Condition records at every handoff
Crews photograph notable items at load-out — existing wear, prior damage, high-value pieces — with the job tagged to the shipment. Each photo is timestamped and geotagged at the origin address, creating a condition baseline that lives in the dashboard, not in a folder in the cab.
At delivery, anything new gets the same one-minute treatment. Because both records carry verifiable times and places, the question of when damage occurred stops being a negotiation. Storage-in-transit and agent handoffs get the same photo-in, photo-out discipline.
Claims staff see every shipment's record in one place, share read-only links with customers or third-party agents, and export packets when a claim needs formal documentation. The van line gets fewer paid claims; the customer with a legitimate claim gets it settled faster.
Stop arguing about when the damage happened.
A 30-minute walkthrough with your team, on your workflow, with your scenarios.